Frequently Asked Questions
Everything you need to know about our premium leather goods.
Are your products made from genuine leather?
Yes, all LeatherCult products are crafted from 100% genuine top-grain leather, sourced from premium tanneries to ensure durability and a luxury feel.
Can I request a custom-made jacket or accessory?
Absolutely. We specialize in custom tailoring. You can provide your specific measurements and design preferences during the ordering process for a perfect fit.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. Please note that custom-made items require an additional 5-7 days for hand-crafted production.
What is your return policy for custom items?
Since custom items are made to your specific measurements, they are non-returnable unless there is a manufacturing defect or shipping error. Standard items can be returned within 30 days.
How should I care for my leather products?
We recommend using a specialized leather conditioner every 6 months and avoiding prolonged exposure to direct sunlight or heavy rain to maintain the leather's natural texture.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.